Technology That's All ΊΪΑΟΜμΜΓ the Customer
Posted on September 26, 2016
Imagine sitting in a college football stadium watching a game, and the quarterback throws a fantastic pass for a touchdown. Youβd like to see that again, so you pull out your smartphone and watch the replay, from several angles. Just like that.
And that game is making you thirsty. So you pull out your smartphone again, use it to order a cold drink, and your refreshment is delivered right to you in a matter of minutes.
This level of technology is here now, and ΊΪΑΟΜμΜΓ students got a taste of it today in the Mitchell Center at a Global Technology Forum titled βDisruptive Technology for Total Customer Engagement.β As the title implies, this cutting-edge technology is all about the customer.
βIn an increasingly competitive marketplace, the most successful organizations are attracting and keeping customers through a winning combination of personal care and amazing technology,β said Lynne Chronister, vice president for USAβs Office of Research and Economic Development. βResearch is advancing technologies that are rapidly changing the way we experience our physical spaces, like the Mitchell Center.β
At the Global Technology Forum, executives from Huawei, Infosys, Sky Sapience, SoZo Solutions and Videxio discussed and demonstrated how to deliver hyperconnective, immersive service through next-generation technology. βThese visiting companies, while perhaps not familiar names here on the Gulf Coast, are international giants in their fields,β Chronister said.
Huawei, based in China, is the worldβs largest telecommunications equipment company, with a reported $60 billion in sales last year and $81 billion forecast for 2016. They currently lead the world in international patent filings.
Infosys, headquartered in India, is one of the worldβs largest software development companies. Their clients include four of the five largest banks in the United States as well as eight of the worldβs ten largest pharmaceutical companies. The company also maintains a $500 million innovation fund for startups.
Sky Sapience, a world leader in drone development, is based in Israel. Their drones are unique in that they address the needs of military, homeland security and commercial markets.
SoZo Solutions, a worldwide consulting firm with ties to Asia, is located here in Mobile, and Videxio, a Norwegian firm that specializes in videoconferencing, is recognized as one of the worldβs leading cloud video service providers.
βI think itβs really awesome to see all these technologies coming in the near and distant future and how they relate to students here at the ΊΪΑΟΜμΜΓ,β said junior Josh Crownover, a business finance major.
βIt was really cool to see how theyβre going to tie-in technology with sporting events as well as distance learning,β added Jacob Harris, a hospitality and tourism management major.
Earlier in the day, executives from several of the visiting companies were guest lecturers in classes held in the College of Engineering and the Mitchell College of Business. With βglobal engagementβ identified as one of the ΊΪΑΟΜμΜΓβs top priorities, itβs a natural fit for the University to bring international businesses together to explore issues and pursue opportunities that can impact our community and the world.
βWe are strengthening the connections and collaborations between USA and the rest of the world,β said Dr. Tony Waldrop, University president. βThese events help us achieve our goals by broadening student perspectives, expanding faculty communications with their peers worldwide, and developing new opportunities for our community to engage the global society.β
While todayβs Global Technology Forum was geared toward University students, future symposiums will also attract faculty, government officials, and industry leaders and professionals with a commitment to innovation and customer service.
Archive Search
Latest University News
-
USA Receives $150K Gift from Volkert
Volkert gives $100,000 to Stokes School of Marine & Environmental ...
December 20, 2024 -
ΊΪΑΟΜμΜΓ Purchases Traditions Apartment Complex
The ΊΪΑΟΜμΜΓ expands campus housing with a $20 mill...
December 20, 2024 -
USA Supports the 2025 Mobile Jewish Film Festival
ΊΪΑΟΜμΜΓ will host the 2025 Mobile Jewish Film Festival from Jan. 12 thro...
December 17, 2024 -
Wu Named Top 50 Undergraduate Business Professor
Dr. Ray Wu has been named one of the 50 Best Undergraduate Business Pr...
December 17, 2024